State Farm® Insurance Agent Eddie Neitz

"Super easy and fast to get a new auto quote. Chelsea helped lower our auto cost as well as find new discounts."

"Very easy and thorough to talk too! I had a great experience."

"I called Kayla for a quote on auto and homeowners insurance and I sent her over my current policies to make sure to compare apples to apples so to speak and she did. She was very efficient and and very professional and treated me as if I was her only customer. We switched our auto and homeowner policies. Mainly because it was cheaper but also I love the fact that I have her personal cell phone number and can ask anything at anytime and she answers."

"Kayla Poole is an exemplary employee. She helped meet my insurance needs. Not only that she was very diligent in getting me a great quote. It’s rare you find a professional and positive individual such as Kayla. If you need a great quote try State Farm. They are awesome!"

"Clear communication. Knowledgeable. Great customer service. The best price and by far the most enjoyable conversation I had while shopping around for insurance."

"Lauren was very patient and thorough in answering any questions or concerns that I had. In the end, she was able to get me a monthly savings of $30, with better coverage. Thanks Lauren."

"I'm very Greatful for my experience today. Special Thanks to Mrs Lauren for her patience customer service and knowledge helped me make a solid decision on my insurance needs I would Highly recommend!!!!!!!!!!!!!"

"Great State Farm!"

"Eddie saved me big time with better coverage at an unmatched rate. Very professional, down to earth, and straight forward. Can not thank him enough. I Guarantee you wont regret reaching out to him. I highly recommend this Agent."

"Wonderful conversation with agent. Nice, helpful and patient. Great communication skills."

"Lauren was knowledgeable & understanding answered all my question the best insurance experience I have ever had😍"

"I had multiple home and auto changes with many questions. Nancy Mann and other agents that took my calls were excellent and gave timely advice. I really felt valued and that their service went beyond just good customer service. Highly recommend State Farm!"

"If I could give 0 stars, I would. This particular State Farm office is super aggressive with sales & they don't care if you don't want it. They hassled me w/calls & texts every few months for nearly 2 years after I cancelled my last policy w/them. I received yet another call from Valerie at this office to do a quote (Dec 2025) and I ONLY entertained it because I was currently looking for renters ins. She promised to call me back with the details, and I never heard back from her - I'm guessing because she wasn't able to save me money on my car insurance compared to Progressive. To me that's unprofessional. Just because your price isn't better doesn't mean you should blow me off.

I called for the info and found out that bundling all 3 (auto, renters, and life) would lower my car insurance enough to make me want to switch from Progressive, but I wish I never did. Immediately the day of starting this policy, my new agent Gabby tried to have me give her my family and friends phone numbers so she could hassle them about starting a policy. I said no, and I told her I had no one to refer to her. She asked again in a text message that day, and I said no yet again.

They only let a FEW DAYS pass before sending me texts asking me to give them phone numbers to my family and friends, and that makes me feel uncomfortable especially since I told her just 3 DAYS PRIOR that I didn't know anyone, as most people I know already have State Farm. Not only that, I'd never just give out people's phone numbers to let them be hassled. Then 1 month later, she sent texts requesting referrals AGAIN, this time offering a gift card if I just gave her a phone number. I'm done. This is beyond rude.

In summary, I only switched because I got a great deal and better auto coverage when I bundled, but I immediately regretted it. I plan on switching back to Progressive ASAP because they NEVER hassled me.

This State Farm office need to dial down their sales tactics if they want to keep their customers happy. This super aggressive thing really turns me off and does NOT make me want to recommend people to them. If I were you, I'd never let these people get a hold of your contact info because you'll never hear the end of it!!!"

"She was very kind and understand the insurance.not like other insurance people.made us feel like family.we loved the quote!thank-you soon much.K.W."

"Clint with Eddie Neitz State Farm was super great super helpful."

"Heather is extremely professional and answered all my questions. She is very detail oriented. I am very pleased with my decision to switch to State Farm."

"They helped me get my vehicle insurance down from $160 to $100👍"

"Allison is super friendly and helpful!
She was able to save me $100 a month on Auto Insurance."

"Great customer service agent answer all my questions"

"Lauren was absolutely amazing!! very good prices and fast!!"

"Alexis was wonderful to work with and did a fantastic job with my insurance needs!!"

"I had a wonderful experience Mrs Nancy is buy far the best insurance agent and consultant I have ever had the opportunity to do business with she was very kind and helpful even after hrs she would call and work from home to make sure everything was taken care of by far this lady is a very valuable asset to the company and very honest.
Thanks Mrs Nancy at the Columbia La. Office"

"Best in the business!"

"Didn't think driving without insurance was an emergency and failed to direct me to where someone could help me. The next day tried everything to get me to cancel my policy I just paid for, when I just needed to switch out a vehicle Lied to me saying they couldn't quote me anything in my price range. Then magically came up with one. I accepted the quote and they immediately made a change without my knowledge making it more expensive and then transfered me when I never asked to be transferred. When my bill was more expensive, this came as a surprise to me. My new policy that I was quoted cheaper than what I just paid and was expecting a credit towards next month, but the bill was much more and the quote that I approved, and became $20 more. So even with the credit, it was more than what I was quoted causing confusion and frustration and then they get an attitude if you call out their lack of customer and professionalism. This office has the WORST customer service I have ever received. Still waiting on an email breaking up what I never agreed to and how my credit is being applied. I'm okay with the change, what I'm NOT okay with is them not telling me they were making the change and that my price went up. I'm not okay with them thinking driving without insurance was an emergency and help direct me to someone that could actually be of assistance instead of waiting the next day. I don't appreciate them trying to cancel my policy all together when I never asked for it. And I'm EXTREMELY UPSET that they lied to me about not being able to offer me a quote that later I was able to get but was like pulling teeth in order to get it out of them. 24 hours later and still haven't had anything emailed to me as promised. Update: they again lied about the quote that they refused to give me till the next day, not 30 min as he claimed which I have screenshots to prove otherwise and still have yet to receive the email that broke down everything for me with the credit and my new policy. It's been almost 48 hours, but apparently he has the time reply with lies on here. Again terrible customer service. You also lied again saying you couldn't make adjustments without my approval but the $95 quote that I approved changed to a $120 quote making an adjustment without my acknowledgment or approval"

"I was asked if I’d like to leave a review,
Well HECK YES!!🤣🤣🤣can I tell just say that I recieved a call from a strange number, and usually I just allow my iPhone to do what it’s good for and that’s redirecting unwanted calls or numbers. But I accept this one, I usually don’t , but I felt like a good laugh so I did! And I am so happy dat I did! Can I tell yall that Mrs Alexis went above and beyond to bat for me against my former insurer!! She wasn having them feed me no crap!!! She stayed rite on the line with me to bid them a fair- d- well lol This is XMAS season and thanks to StateFarm I’m jus giving Props where they dew💕GO STATE FRAM💯✔️🌲👍👍🥰"