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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Wardlow

Tracy Wardlow

July 30, 2025

5  out of  5
rating by Tracy Wardlow
"Great customer service. Very friendly and efficient and saved me money on my insurance! ❤️"
We responded:
"Tracy, thank you for the great review! I am happy we were able to help with your insurance! "
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Matt Montgomery

July 30, 2025

5  out of  5
rating by Matt Montgomery
"Heather beats everyone else to the punch, she always gets the worm while always, and simultaneously, providing rock star customer support! She is the true meaning of extraordinary customer support!"
We responded:
"Thank you Commish!!!"
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Jadeyn Gomez

July 30, 2025

5  out of  5
rating by Jadeyn Gomez
"I had a fantastic experience working with Heather. From the start, she was incredibly knowledgeable, patient, and genuinely committed to helping me find the best coverage for my needs. She took the time to explain every detail and answered all my questions without making me feel rushed or overwhelmed."
We responded:
"We are glad to insure you!! Thank you for taking the time to leave us a good review."
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jeffery bellew

July 30, 2025

5  out of  5
rating by jeffery bellew
"I just recently switched over to this State Farm agent. I saved a ton of money and everyone was so helpful in the transition for my home and cars. Heather made the transition very smoothly and took care of all my needs."
We responded:
"Great News!!! We love having new customers like you."
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Anne harper

July 23, 2025

5  out of  5
rating by Anne harper
"Everyone in the office is nice and do whatever they to assist you. They keep you up to date on changes. I really appreciate them."
We responded:
"Thank you for business! We appreciate you taking the time to leave us your feedback."
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Gaby Terrell

July 22, 2025

5  out of  5
rating by Gaby Terrell
"This has been the best experience of getting insurance in my life. Thank you guys for making it so easy!"
We responded:
"You are welcome! We really appreciate you taking the time to give us a great review. We appreciate your time and your business."
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joseph barrios

July 16, 2025

5  out of  5
rating by joseph barrios
"I had a great experience Thanks to Nancy She was extremely helpful professional and patient throughout the entire process. Nancy took the time to explain everything clearly and made sure I got the best coverage for my needs.I appreciate her excellent service and would highly recommend her to anyone looking for car insurance"
We responded:
"Thank you Joseph!!! We appreciate your business"
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Zoe Duplechain

July 8, 2025

5  out of  5
rating by Zoe Duplechain
"The agent, Alexis E., was very helpful in answering all of my questions about switching my policy from Progressive to State Farm. She made the process simple and quick. Alexis is very personable, and I felt comfortable working with her. Thank you, Alexis!! You are great :)"
We responded:
"We are excited to earn your business. I know Alexis enjoyed working with you. Thank you for taking the time to leave Alexis and our office this review. We appreciate your business!!!!"
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Alicia Satchell-Hill

June 24, 2025

5  out of  5
rating by Alicia Satchell-Hill
"Ms. Kayla is always on point. I appreciate Her and the whole office. They are attentive and helpful."
We responded:
"Thank you!!!We appreciate your time. Please let us know if we can do anything else for you. "
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Kaci Page

May 30, 2025

5  out of  5
rating by Kaci Page
"Clint was the best!"
We responded:
"Thank You!!! "
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Joyce Kolb

May 29, 2025

5  out of  5
rating by Joyce Kolb
"Ms. Nancy Mann has been helpful way above and beyond every time I've needed her help/assistance. I trust in the fact that she will do anything and everything possible to help take care of my insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nancy has consistently gone above and beyond to assist you. Her dedication and care truly reflect the level of service we strive to provide. We appreciate your trust and look forward to continuing to take care of all your insurance needs! "
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Anne Welford

May 28, 2025

5  out of  5
rating by Anne Welford
"Staff is very friendly and helpful they are awesome!!!#"
We responded:
"Thank you for being an awesome Customer!!! We appreciate you."
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Cassidy Louise

April 25, 2025

5  out of  5
rating by Cassidy Louise
"Payton helps me so much . She is the best and this has been the nicest service I have experienced in insurance !"
We responded:
"Cassidy, thank you for the kind words! We're so glad to hear Payton made your experience such a positive one. We'll be sure to share your appreciation with her! Thank you for your business."
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Marlon Williams

April 24, 2025

5  out of  5
rating by Marlon Williams
"Excellent customer service. Agent, Alexis Edwards, was responsive to my needs and matched me with a great policy. Stole me away from GEICO!!!"
We responded:
"Marlon, love to hear that, thank you! We're thrilled Alexis was able to help you make the switch—welcome to the State Farm family!"
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Ravenousragdoll

April 9, 2025

1  out of  5
rating by Ravenousragdoll
"actitud terrible"
We responded:
"We are sorry that you feel this way. We tried to look you name up in our system and do not see that you were ever a customer. Please let us know whatever we can do to earn your business."
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Leonard Fontenette

February 6, 2025

5  out of  5
rating by Leonard Fontenette
"Ask for NANCY!!! Nancy proved that when you love your job, and helping people it shows! I’ve never had a better experience with an insurance provider EVER! Nancy went above and beyond to make the customer experience friendly, and efficient. To say I’m impressed by her efforts and commitment doesn’t do enough justice, SHE IS AWESOME! and so is State Farm! Give Nancy an opportunity to impress you too, you won’t regret it!"
We responded:
"Thank you!!"
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Jennifer Bingham

January 13, 2025

5  out of  5
rating by Jennifer Bingham
"Chelsea was absolutely amazing! The transition was so easy I ended up moving not only my personal insurance but also my homeowners insurance. I saved hundreds of dollars!!!!"
We responded:
"Thank you for the review! We appreciate your business."
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Sean Trahan

January 10, 2025

5  out of  5
rating by Sean Trahan
"My agent Clint Baker did a great job getting me a great deal with more coverage at a lower cost than the insurance I had with Texas Farm Bureau. Clint saved me $40.00 a month. Get your quote from State Farm."
We responded:
"Thank you! We appreciate your business"
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Sondre Swan

January 8, 2025

5  out of  5
rating by Sondre Swan
"I thoroughly enjoyed the homeowners review with Clint Baker. He was patient, attentive, and explained each line item to my comprehension. I was even able to save a few dollars by bundling my car with State Farm. I have recommended him to at least 3 other people and will continue to tell others of his professionalism as well as personal touch."
We responded:
"Thank you for this great review and for the referrals. "
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Brandon Gilmore

January 4, 2025

5  out of  5
rating by Brandon Gilmore
"I recommend Chelsea at Eddie Neitz for all your insurance needs, she makes everything fast, easy, and affordable, doesn’t get much better than that! Always one step ahead and taking care of her customers is her priority!"
We responded:
"Thank you for taking the time to give us your feedback. We appreciate your business."
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Jessica Stapleton

January 4, 2025

5  out of  5
rating by Jessica Stapleton
"Couldn’t be more pleased with State Farm my go to person is Chelsea Swain. Thank you so much"
We responded:
"Thank you for your business and taking the time to give us your feedback. "
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Dottie Grice

January 3, 2025

5  out of  5
rating by Dottie Grice
"Chelsea is awesome she will either text or call when my bill is due and answers any questions that I may have"
We responded:
"Thank you, Dottie!! We appreciate you!"
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Jon Cader

January 3, 2025

5  out of  5
rating by Jon Cader
"Chelsea Swain always goes above and beyond for me and my family at State Farm in Columbia. She is attentive to our needs and always take care of things in a timely manner! We cannot thank her enough for being at State Farm."
We responded:
"Jon!!! You Rock Thank you"
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Wendall Gilmore

January 3, 2025

5  out of  5
rating by Wendall Gilmore
"Chelsea goes above and beyond to take care of any and all of your insurance needs whether it is auto, life, filing claims, commercial plus more and is very prompt and professional. She will make sure you have the best rates, deals and are fully taken care of and you will be left hassle and worry free. I highly recommend Chelsea with Eddie Neitz State Farm Agency. Give her a call, you won’t be disappointed."
We responded:
"Thank you for your business"
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Kayla White

January 3, 2025

4  out of  5
rating by Kayla White
"Chelsea has helped me every time I needed something."
We responded:
"Thank you for taking the time to leave us your feedback. You are very appreciated as a customer in our office. I hope you feel that way every time you talk to us. We want to be able to earn that 5th star."